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1.5 Based on 10 reviews
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    • Service 3
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    • Quality 1
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I received a sterling silver coordinate collection necklace for my birthday. I took it off every night, never wore it in the shower, got it wet, dirty, etc. Two weeks after receiving it, it was completely tarnished. I sent it back to be redone and after receiving the new one, same problem has occurred. Waste of $160.

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Dont purchase from this company. 563 dollar bracelet with gold overlay looks horrible. Tarnished. Stone fell out twice. Biggest waste of money Read more

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Worst shopping experience! This is a business that is built upon lies! Lowest of the low! Ordered tge bracelet 2 months ago for a birthday present and still hs not received it. For the price they have charged i may as well go for the real deal like well known deaigners! Please do not support the business that hurts a lot of customers! If you encounter problem with them contact BBB and lodge a complain. Read more

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This place is a scam. I ordered a bracelet two months ago and have never received it. I checked with them several times only to be told my order was in process and would be on its way soon. After 21 business days I contacted them to be told it would be an additional 3 weeks and my order was in process. It is obvious my order was never in process and they were just taking the money. I worked through my credit card company to get a refund. ... Read more

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I placed my order at the end of July, and still have not received anything! It has been well over the 22 business days. I have reached out to this company MULTIPLE TIMES. After giving them a bad rating after the very RUDE customer rep I spoke too, I never heard back from the company. I finally got a hold of a lady named Vanessa, who was very quick to respond and helpful, but kept telling me the manager was in a meeting. I have seen in other... Read more

Was this review helpful? 3 0

I wish I would of read some of these reviews before making an order with this company. It's been 5 weeks now and my order is still "processing". Obviously not many orders actually get completed in 21 days. Right when 3 weeks was up I checked the site excited looking for a tracking number. Here I am over 5 weeks later- Really disappointed.

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Ordered bangle for a friends 21st in Early November, received it late January. Wrong plating, came silver and was supposed to be rose gold. I sent it back to them as per the instructions on the website, at a cost to me, was told I would not have the postage refunded to me as it was not approved by them. I have sent so many emails and got about 2 replies at the beginning. Got another box in the mail 2 months later and it's the same silver one in... Read more

Was this review helpful? 3 0

Easily the worst company I have ever had to deal with. I ordered a bracelet over 12 weeks ago that was promised to be shipped in 14 days. I was then told 4 weeks. 12 weeks later I requested a refund, no explanation or correspondence from them at all. Read more

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6 weeks later and no item and no shipping date. Canceling order and requesting a refund. Worst customer service ever, the girl actually hung up on me. Read more

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If i could give ZERO stars I would. WORST customer service ever. I ordered a very special gift for christmas. i ordered within the quoted 4week time period and needed it by December 28th, not even before christmas. As it got closer to the date i was writing customer service and they told me that it was not going to ship till the 1st week in JANUARY. i was so furious and they said sorry but there was nothing that they could do. then they said... Read more

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