filters
state:
Show
city:
Show
product:
Show
Had received a bracelet as a gift. After just a few hours I broke out in a horrible rash. I had contacted customer service to see if I could return this. I had to send a picture for proof before sending it back. Once I got the OK to go they had me send it back to them...
Read more
Anonymous
Coordinates Collection

Hello,We extend our apologies for any inconvenience that was endured. Here at Coordinates Collection we take pride in the thousands of satisfied customers.Unfortunately, as st...

1.7
I didn't like
  • Customer service
#1278262
Reply to reviews
I found these bracelets online and thought they were beautiful I mention this to all my coworkers as a gift for our boss for Christmas. So essentially I was in charge of it and I ordered it on November 14. Since I knew it takes a while to get done. By my mistake I did...
Read more
Anonymous
Coordinates Collection Team

Hello,I am reaching out from Coordinates Collection. First, I apologize that you were not able to have the gift for your boss on Christmas. We understand the stress one can be...

#1167683
Reply to reviews
After wearing the necklace rarely over the course of a year, I noticed the outside silver plating had worn off and the necklace looked tarnished. I contacted customer service and was told they would fix for $30 + shipping. Given the cost of the necklace, I expected...
Read more
Anonymous
Coordinates Team Member

Hi there,I am writing from the Coordinates team. I apologize for your dissatisfaction with the product. As a plated piece, tarnishing can occur and is affected by different en...

1.9
#1182601
Reply to reviews
I too purchased a silver necklace from Coordinates Collection, and agree that the quality of the chain is beyond poor. It looked like and old chain that had been in the bottom of a drawer for years, and never polished. I was surprised that the quality was so poor,...
Read more
Anonymous
Coordinates Collection Team

Hello,I am reaching out from the Coordinates team and we apologize that the quality seems poor. We strive to make the highest quality product on the market. I would like to Pr...

1.3
I didn't like
  • Poor quality of product
#1138449
Reply to reviews
The necklace I received looks nothing like those on the website. The necklace is tarnished, stamped in black writing, and has the incorrect engraving on the back. I paid $160 dollars for a necklace that looks to be worth about $1.60. I emailed customer service and when...
Read more
Anonymous
Coordinates Collection

Hello,We apologize that you do not feel that you had a smooth customer experience with our company, as we strive to give our best attention to each customer. Our team is famil...

1.0
#1064888
Reply to reviews
Coordinates Collection - Poor Quality That Continuously Breaks
Coordinates Collection - Poor Quality That Continuously Breaks
Coordinates Collection - Poor Quality That Continuously Breaks
I was excited at the idea of coordinates collection to put down the coordinates of where my wife and I met and have it stamped on a piece of jewelry she would always wear. I decided to purchase the Fjord necklace and had our coordinates and wedding date engraved. The...
Read more
Anonymous
Coordinates Collection

Hello,As a company, we stand behind our product and always hope to provide each customer with a smooth experience as we know the sentiment designed into our pieces. Unfortunat...

1.8
I liked
  • Concept
I didn't like
  • Quality
  • Shipping time
#1025884
Reply to reviews
I received a pop up on Instagram saying for the next 48 hours they had a "buy one legend bracelet get one free" deal. However, when I went to get the bracelets on the website it said that the deal already ended. I tried to follow Up with customer service to explain...
Read more
Anonymous
Coordinates Collection

Hi,We are terribly sorry that there was misunderstanding in our communication, our policy is to honor expired promotions in cases such as yours. We would be delighted to honor...

#1042814
Reply to reviews
Coordinates Collection - Bracelet Review from Boyertown, Pennsylvania
Dont purchase from this company. 563 dollar bracelet with gold overlay looks horrible. Tarnished. Stone fell out twice. Biggest waste of money
Read more
Anonymous
Anonymous

Dear Valued Customer,Thank you for taking out the time to write about your experience with us.I am so sorry to hear that you are unhappy with the bracelet that you have receiv...

1.0
#827952
Reply to reviews
Show

Coordinates Collection Necklace Review

I received a sterling silver coordinate collection necklace for my birthday. I took it off every night, never wore it in the shower, got it wet, dirty, etc. Two weeks after receiving it, it was completely tarnished. I sent it back to be redone and after receiving the new one, same problem has occurred. Waste of $160.
#892108
Reply to reviews
I placed my order at the end of July, and still have not received anything! It has been well over the 22 business days. I have reached out to this company MULTIPLE TIMES. After giving them a bad rating after the very RUDE customer rep I spoke too, I never heard back...
Read more
2.1
Chesterfield, Michigan
#707621
Reply to reviews